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New to Groups? Visit Up All Night (hosted by HelpfulGuy) Discover the benefits of WorldGroups Elements of this page are provided in English. ( about )
 

 
Jump to: Managing your Group | Managing your Account | IM Tipping For Entertainers
Group SuperFeatures | Privacy Protection | More Help




Managing your Group :

    Question : How do I delete someone's folder in my group?

    Answer : To delete someone's folder, you must first delete all images or movies in that folder, then you will see a checkbox under the folder to delete it.

    Question : Can I upload my own picture to the main page of my group?

    Answer : Yes!
    • Go into the Group Mgr Toolbox and click the edit link on the top right corner of the "Welcome" module.
    • On the next page, you will have the choice to either upload from your PC or insert a URL.


    Question : After I've added a page to my group how do I edit it?

    Answer :
    • Just go to the Group Mgr Toolbox
    • Click on "Manage Pages"
    • Navigate to the page that you uploaded and click on the "Edit Existing Custom Page" link on the right side of the page.
    • Enter in the new information (name, description, content)
    • Click on the "Save Changes" Button on the bottom of the page.

    Question : I can't find my group under any categories, how do I fix this?

    Answer : You didn't specify categories when your group was created.
    • To change the categories your group is listed in go into your group
    • Click on Group Mgr Toolbox
    • Click on "Adjust Your Group Primary Settings"
    • Use the folder trees under "Select Applicable Extended Categories" to choose your desired categories
    • You can select up to ten places to list your group. When done, remember to scroll down and click save changes.

    Question : How do I change my group's background?

    Answer : You can change the background in the Group Mgr Toolbox (bottom of the group's left menu)
    • From the Group Mgr Toolbox, click Manage Pages
    • Scroll down until you see the "Design Themes" drop-down menu at the bottom of the page.
    • That list includes all the different backgrounds you can choose from.

    Question : How can I transfer the ownership of my group to another member?

    Answer : A tool that allows the Group Owner, or the longest serving Manager, to transfer ownership is available in the Group's Advanced Settings & Tools.
    • From the Group Mgr Toolbox, click Advanced Settings & Tools.
    • Select the 'Transfer Ownership' link.
    • Select the Group Manager who you would like to transfer ownership to and click save changes.


Managing your Account :

    Question : I can't remember my password. What do I do?

    Answer : Just click here for help with your password!

    Question : How can I update my profile?

    Answer : You can edit your profile by clicking here or by clicking on My Profile under the "Me" drop down menu in the header of every page.

    Question : How can I see what groups I belong to?

    Answer : Click here or click on the My Groups link in site header or the left side navigation menu.
    Question : How do I change my Billing and Access Levels?

    Answer : Click here or click on the My Account link in the site header at the top of the page.
    Question : How do I change my email and IM preferences?

    Answer : Click here or click on "My Email & IM" in the site header.


Group SuperFeatures :

    Question : What are Group Superfeatures?

    Answer : Group Superfeatures are enhanced features that a group's creator or manager may offer in their group, such as restricted photo albums or restricted movie content. Look for the "lock" icon: ( )
    Question : How are Group SuperFeatures different from WorldGroups PowerFeatures?

    Answer : Group Superfeatures offer enhanced access to preferred content located in a specific group. Site PowerFeatures, by contrast, represent enhanced access to advanced features throughout the entire WorldGroups platform.
    Question : Who can access Group SuperFeatures?

    Answer : If a group offers SuperFeatues, any WorldGroups user can select the SuperFeature option when they join the group. Alternatively, the user may elect to upgrade to SuperFeature status later.
    Question : Is there a charge for Group SuperFeatures?

    Answer : Most group managers who offer Superfeatures elect to apply a small monthly fee, to compensate them for the time, energy and capital they expend in populating and maintaining the superfeature areas of their group
    Question : Who collects the fee for Group SuperFeatures?

    Answer : WorldGroups customarily collects the fee from the member, at the point that the member designates or upgrades to SuperFeature status, and thereupon remits net proceeds to the group owner or manager.
    Question : When does WorldGroups remit net proceeds to the group owner or manager?

    Answer : Net proceeds are immediately credited to the group owner's account, and monies are remitted to the group owner on a typically weekly basis, or on such other schedule as the group owner has designated in the group owner's WorldGroups Bank configuration.
    Question : How are proceeds calculated and distributed to the group owner/manager?

    Answer : If the group/owner manager is directly responsible for recruiting the customer to the WorldGroups platform (which includes the iFriends platform), the group/owner receives 100% of proceeds. If WorldGroups itself is directly responsible for recruiting the customer to the WorldGroups platform, then proceeds are split 50/50. (Note: With certain preferred partners, such as the MSN.com service, arrangements may vary).
    Question : If a user opts for Group SuperFeature access to Group A, will he also automatically have Group SuperFeature access to other groups?

    Answer : No. Group SuperFeatures are available on a group-specific basis only.
    Question : Do assistant managers get a share of Group SuperFeatures revenue?

    Answer : This is a matter decided directly between the owner/manager of a group, and any assistant managers the group may engage. The WorldGroups Bank remits payments only to group owner/managers.
    Question : I am the sole owner/manager of a group that offers SuperFeature photo and movie albums. Where can I access activity and payment reports?

    Answer : Visit the "Your Account" option in the WorldGroups Bank.
    Question : Must one be a registered chathost on iFriends to collect Group SuperFeature income?

    Answer : No. However, if visual depictions of you are available on your group, via your webcam/instant-messenger, or elsewhere on groups, it is imperative that you supply valid documentation to WorldGroups proving that you are at least 18 years of age. To do so, you must obtain an "18+ ID Card" from WorldGroups.
    Question : I am a member of a group, and I elected the SuperFeatures option. How do I cancel?

    Answer : To cancel your membership to any group, or access other preferences specific to a group, click the "My Groups" link at the top of the page.


IM Tipping For Entertainers :

    Question: What are 'Entertainers' ?

    Answer: If you use the WorldGroups Communication Center to configure the webcam instant messenger, you can identify yourself as using WorldGroups Web Messenger for one of three purposes: 1.) Standard use; 2.) Dating applications, and 3.) Entertainment & Fun.

    Question: How do tips work ?

    Answer: In addition to the per minute charge that a viewer is paying to see you in their Instant Message session, they also have the option to tip you $5, $10, $15, or $20 dollars at a time. There is no limit to the number of times a viewer can tip you in an IM session. One way to entice a viewer to tip you is to enable a privacy overlay when you begin your session and remove it when the viewer tips you.
    Question: What is a privacy overlay ?

    Answer: A privacy overlay is a screen that obscures the video display for the viewer. The screen has varying levels of transparency, which you control. When you select to use a privacy overlay the screen will appear over the window that is displaying your video feed. This screen is seen by both the viewer and yourself. This allows you to see exactly what the viewer is seeing so you can best determine which overlay to use.
    Question: How can I use them to my benefit ?

    Answer: If you would like to increase your chance of receiving tips, you could begin by broadcasting your video with one of the overlays that is less transparent. When you receive a tip from the viewer, you can increase the transparency of the overlay or remove it completely. Another option is to choose not to charge a per minute fee for your IM session and use the most restrictive overlay. When the viewer gives you a tip, you can remove the overlay for a specified amount of time. You could show the overlay again, and continue to remove it while he tips you. The possibilities are endless, but the most important thing to remember is that you are in control.
    Question: How do I begin ?

    Answer: To begin broadcasting video, just click on the "Send Video" link in the video window. (See Example)
    • When you click the link, you will see a popup appear asking if you want to grant access to broadcast your video feed. Click the "Allow" button. ( See Example )
    • Once you click allow, you should see your video feed in the window. At this point, you are broadcasting to the viewer. You may change the audio settings to disable or enable the broadcast of audio to the viewer ( See Example ). To view your video, the viewer must click on the "Receive video" link ( See Example ). After the user clicks the "Receive Video", he will be able to see your video (example here )
    • If the viewer wishes to broadcast his video to you, he will follow the same steps to broadcast as you did. You will need to click the "Receive Video" link to see his video.



    Question: How Do Privacy Overlays Work ?

    Answer: Now that you are broadcasting, you can begin to use the privacy overlays. The privacy overlays are controlled by a dropdown box in the options window. Note: the viewer has no such option on his side. ( See Example )
    • Click the dropdown to select one of the privacy overlay options. The default option is Clear / Uncensored (no protective screen). ( See Example )
    • You may choose from any of the five privacy options. ( Click Here ) for a comparison.
    • When you select one of the privacy options, you will see exactly what the viewer sees. ( example)



    Question: How Does The Tipping Process Work ?

    Answer: In the options window, you see a dropdown that will allow you to view the last 10 tips you have received in all your IM sessions. The viewer sees a tip jar dropdown where he can select an amount to tip you. ( example )
    • If you would like a viewer to tip you, the viewer will need to choose an amount from the tip jar and click the "TIP" button. ( example )
    • When the viewer tips you, he will see a thank you message to let him know you appreciate the tip. ( example )
    • You will know that a viewer has tipped you when a message appears in the chat window. The message will tell you how much the viewer has tipped you. ( example )
    • To view the detail of a specific tip, select it from the dropdown box ( 1 | 2 ).
    • When you select a tip, you will see the date, time, amount, and name of the viewer that tipped you. ( example )


Privacy Protection :

    Question: Can I secure & protect my WorldGroups profile details from people I don't want to read it?

    Answer: Yes. You can edit the privacy block zones in your profile by clicking on the "My Profile" link in the header of any page or by clicking here.
    • At the top of your profile you will see the "Block Zones" section, select "Not Available in Certain Areas"
    • Once "Not Available in Certain Areas" is selected you can follow the instructions provided there for you
    • Please don't forget to save your changes by clicking the "Save Changes" link at the very bottom of your profile

    Question: How can I secure & protect my Group from being visited or seen by others?

    Answer: Yes. You can edit the privacy block zones for your group by clicking on the "Group Managers Toolbox" link in the left side "Navigate" module in your group.
    • In the "Manage Group Settings" you will see a link under the "Your settings & Policies:" section for "Policies"
    • If you click on the "Policies" link you will see a section for "Block Zones"
    • Selecting "Not Available in All Areas" will allow you to block certain areas
    • Please don't forget to save your changes by clicking the "Save Changes" link at the very bottom of your profile

    Question: I discovered that someone has uploaded a picture of me to a Group, and I don't want it there... what can I do?

    Answer: If the image has an "18+ Certification" that identifies you as the subject, you will be able to delete it as you would any image you yourself uploaded. If not, or if you have difficulty, you still have three options to remove it:
    1. Contact the group manager and request that (s)he remove the content. (You can do this through the group's Member Tools, or via the manager's profile.)
    2. Contact the person who posted the content, and request that (s)he remove the content. (You can do so via that person's profile.)
    3. Contact WorldGroups support staff via our Contact Form and request assistance.

    Question: Is my account information safe with you? With whom do you share it?

    Answer: Yes, it's safe and shared with no one. Your account registration and billing information (if any), which you submit to WorldGroups through a digital-certificate-encrypted secure channel and which WorldGroups maintains behind an impenetrable, firewall-protected encrypted secure system, is never disclosed or otherwise provided to any outside party. Anything you yourself don't choose to disclose to others is accessible only to a handful of trained WorldGroups staff, all of whom have passed detailed background checks. For additional information, please refer to our Privacy Policy.


More Help :

    Question: I've read through this entire FAQ, but I still can't find my answer. Where else can I get help?

    Answer: There are plenty of resources available to assist you.
    • Automated Help Assistant: The best way to get answers fast from our knowledge base or from our dedicated support staff. Just click here.
       
    • Groups on Groups: Many Groups discuss Groups itself. For example, perform a keyword search for "Glitches", and you'll find other Group users discussing assorted bugs or limitations they encounter on the Groups platform -- and the workarounds to them.
       
      Here's one group to try: "Helpful Guy: Up All Night". It's pretty much what the title says... this guy has appointed himsef as the "Guru of Groups"; he's helpful, but doesn't get much sleep.
       
    • Credit-Card/Bank Transactions: If you have a question about a credit-card or Bank Transaction, you may call toll-free, 24/7, from anywhere on Earth. Click here for complete contact information.
       

 

 
Sexual Myth Busters with Dr. June Reinisch

(a WorldGroups exclusive)


Dr. June Reinisch serves as Executive Director of the Health & Science Advisory Board to WorldGroups. (Dr. Reinisch is former Director of the famed Kinsey Institute, world leader in the science of human sexuality, and the subject of the recent Hollywood movie, Kinsey, starring Liam Neeson.)

Featured this Month on Love & Health: How to Receive Pleasure Without Feeling Guilty
Did you know that... (See more facts)
Love & Health is a service of the WorldGroups Health & Science Advisory Board, an independent panel of credentialed experts in the fields of human sexuality, medicine, psychology and other sciences that relate to human relationships, expression and sexuality. All content materials appearing in mature-themed areas of this service are systematically and comprehensively reviewed by independent credentialed experts in the fields of human sexuality, medicine, and psychology to ensure that all such materials appeal to a normal and healthy interest in human sexuality. (Learn more)

 
 

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All material available on WorldGroups is authored, produced, maintained and distributed by the users of WorldGroups


This service is certified for adhering to strong privacy practices. Every major internet service must treat the confidential information of its users with the utmost respect and privacy. But operators of services that offer an adults-only component, and which therefore deal with intimate subject matter and human sexuality owe their users even more: The absolute "Gold Standard" in confidentiality and discretion. To review this service's certified Privacy Policy, click here.

WorldGroups is intended for mature audiences only. The WorldGroups communications platform contains user-populated areas where users may engage in frank conversation and candid forms of expression that may occasionally involve sensitive and/or controversial subject matter. ICRA self-labeled as "mature audiences only", this service supports the parental-controls features built into major internet services such as Microsoft Internet Explorer/MSN and America Online. This service is also blocked by major independent filtering services, such as NetNanny and CyberSitter, and works proactively with such services to ensure inaccessibility by minors.